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← Agentforce Specialist Study Guide

Course contents

AI Agents

Agent Script and the New Agentforce Builder
Deterministic Logic
Reasoning Engine
Agent Configuration: Subagents and Actions
Permissions and User Security
Security Context
Agent Selection
Channel Deployment
Chapter Quiz: AI Agents

Prompt Engineering

Prompt Builder
Executing and Managing Prompt Templates
Prompt Template Considerations
Grounding Techniques
Prompt Template Lifecycle
Best Practices for Writing Effective Prompts
Chapter Quiz: Prompt Engineering

Data 360 Fundamentals

Data Libraries
Data 360 Search and Indexing
Retrieval Augmented Generation (RAG)
Search Indexes (Vector vs. Hybrid)
Chapter Quiz: Data 360 Fundamentals

Testing, Deployment and Maintenance

Agent Testing
Agent Deployment
Chapter Quiz: Testing, Deployment and Maintenance

Governance and Observability

Governance and Observability
Chapter Quiz: Governance and Observability

Multi-Agent Orchestration

Multi-Agent Design
Model Context Protocol (MCP)
Agent-to-Agent Protocol (A2A)
Agent API Integration
Chapter Quiz: Multi-Agent Orchestration

Final Exam Preparation

Top Agentforce Exam Tips
Concepts Most People Miss
Agentforce Specialist Final Practice Exam

Testing, Deployment and Maintenance

Agent Testing

This lesson is part of the course

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